Carl McCartney is Customer Experience Director for Les Mills UK. Carl started his Les Mills career as a National Trainer/ Presenter 20 years ago and has held a number of key roles within both the global and UK business, including working in both the German and Nordics markets and also working centrally as Global Performance Development Manager.

Prior to this, Carl spent 8 years working for Virgin Active and other UK clubs in Group Fitness Management and Product roles, in addition to running his own health and fitness business.

This breadth of industry experience has allowed Carl to build unparalleled expertise in the Group Fitness space. He is dedicated to helping partners build healthier businesses, working with them to achieve their business goals and supporting member retention and recruitment challenges.